TERMS AND CONDITIONS
About Us: This website is owned and operated by Conex Limited who is completely dedicated to your total satisfaction. If you have any suggestions or
comments or if you need to contact us, please email us using the 'Contact' link on the home page or use the details below.
Our contact details:
1589 Kakanui Valley Road
Phone: 09 438 6493
Email: [email protected]
Making A Purchase: ALL PRICES ARE IN NEW ZEALAND DOLLARS
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Delivery Schedule: New Zealand orders will normally be sent to you within 5 working days. If there is an expected delay we will contact you. International orders are generally received within 15 working days. You must inform us within two working days of the goods expected delivery date if you think the goods are lost or damaged in transit, so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence. You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Back Orders: If your item is not in stock, we will back order it for you. You will always be emailed with the option to cancel your order if you would rather
Tax Charges: For orders made from New Zealand, 15% Goods & Services Tax (GST) is added.
Security of Information: Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information.